My demo is not importing correctly

Support
#1

My demo is successfully importing however the formatting is all wrong and no images are importing correctly.

This is my cornerstone screen https://imgur.com/oC5fGFU

I’m new and worried that I’ve messed everything up :frowning: Sorry if there is a simple solution.

#2

Hi there,

Are you trying to have the integrity demo imported? If so, it is normal to get the image that you are seeing as you will have filler images for the Standard demo content such as the integrity 1 demo. You will have to replace it with your own image.

If you are trying to import the Agency demo, you should be getting all the demo contents including the images. If you have tried importing it and you are getting an incorrect result, kindly try to increase your PHP memory limit then import the demo content again.

To do this, please edit your wp-config.php file and insert these lines:


    define( 'WP_MEMORY_LIMIT', '256M' );
    define( 'WP_MAX_MEMORY_LIMIT', '512M' );

You can add it before the line
/*That's all, stop editing! Happy Blogging. */

In case the issue persists, please try to get in touch with your hosting provider and confirm to them that your PHP memory limit is increased.

If you are still having an issue, please provide us with the admin details of your site in a Secure Note so that we can check this further.

#3

Thanks for the reply.

I have done what you have said and it seems to have removed everything from my site (themes, plugins etc) and my homepage reads:

“The theme directory “x” does not exist.
ERROR: The themes directory is either empty or doesn’t exist. Please check your installation.”

But now I can’t re-install X theme, or any theme for that matter. The installation fails because it “could not create directory.”

#4

I have successfully re-installed X-theme, however, the Agency demo content is still not importing correctly

Imgur

#5

Hi Mark,

In that case, would you mind providing your admin login credentials in the secure note so we could check the import?

Thanks!

#6

Hello Mark,

I have reset your WordPress installation and then re installed the Agency demo content.

Please check your site now.

#7

You guys are incredible!

Thank you so much.

#8

You’re welcome. Glad we’re able to help.

#9

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