My cornerstone home page builder is not loading properly

[exceedwebsolutions]

Good Day, my cornerstone home page builder is not loading properly, https://fiestaextravaganza.com/cornerstone/content/1029
Only the first section loads, but the elements are incomplete. I tried to clear the site’s cache, including the CDN and deactivate the site’s plugins.

[ruenel]

Hello Lorenzo,

Thanks for writing in! To better assist you with your issue, please provide us access to your site so we can investigate since you already did some basic troubleshooting. You can create a secure note in your next reply with the following info:
– Link to your site
– WP login URL
– WP username
– WP password
– WP Administrator Role
– Confirmation that we can access and make changes to your site

To know how to create a secure note, please check this out: How The Forum Works

Best Regards.

[exceedwebsolutions]

Sent, thank you!

[tristup]

Hi Lorenzo,

I have checked your website and found the problem you described here. There might be some different reasons behind your reason, I would like to suggest troubleshooting the following common issue to help us to recognize the reason.

1. Theme Related Issue
2. Plugin Conflict
3. Theme Update related issue
4. Child Theme Related issue
5. CSS/JS Customization
6. Disabling Cache
7. Disabling CDN

If you discover that an issue is coming from a custom code or 3rd party plugin, kindly consult with a developer or contact the plugin author. Please note that we do not provide support for custom codes and 3rd party plugins.
If none of the above help, please copy your live site to a staging server so we could troubleshoot freely without breaking your live site.
And give us access to the secure note including:

– WordPress Site URL & Login URL
– WordPress Admin username/password

To create a secure note, click the key icon underneath any of your posts.

Thanks