My changes to number of columns in a row, based on breakpoints are not working

[Acumed]

Hi, I’m using X theme version 9.08, and I’m trying to make a row with 3 columns at the largest breakpoint, all the way down to the second widest, and then have it formatted as a single column layout on the smallest (phone) view.

The page was working correctly until just now, but for some reason no matter how I set the columns for the largest 4 breakpoints, when I view the page it always appears as a single (very tall) column. I’ve tried clearing the css/style cache, but to no avail.

I’ve looked through the documentation for version 9.x, and I’m pretty sure I’m following the right instructions, but still no luck. I’ve set the default breakpoint to be the largest one (1200px).

Thank you for your help.

Cheers,
David

[tristup]

Hi David,

Thanks for reaching out.
It will be very difficult to recognize the issue without investigating through the admin dashboard. I would request you please provide login credentials for your site in a secure note to examine it further, including:

– WordPress Site URL & Login URL
– WordPress Admin username/password

To create a secure note, click the key icon underneath any of your posts.

NOTE: Any screenshot marked with the issue or any video that helps us to recognize the problem.

Thanks

[Acumed]

HI Tristup, I’ve already attached a secure note to my post. Please see above.

[prakash_s]

Hello David,

Thanks for sharing the login details, it seems that it was an issue of broken HTML which is why it column layout was not working. You had missed the closing bracket tag of the paragraph tag. I have added the closing tag please check your site now.

Thanks

[Acumed]

Oh my gosh! Right you are - thank you for your quick help with this, and your excellent customer service as always.

[friech]

We are delighted to assist you with this.

Cheers!