My Account hidden

[BinaryCountdown]

Pro Theme may be adding code that is hiding my My Account Elementor widget. Changing the theme fixes the issue, so it’s been narrowed down to the Theme. I’m on the latest version.

I’ve checked our child theme files for this code and came up empty.

Thanks in advance!

[ruenel]

Hello Nathan,

Thanks for writing in! I have search all the Pro Theme files and we do not have any .elementor-{element-class} CSS code. Based on your screenshot, it is coming from the Elementor plugin itself. It could be that the Elementor plugin hides the widget when not using any Elementor supported themes. Can you please share to us the URL of the page where we should expect to see the widget? It would also help if you can provide your WP details as well. You can create a secure note in your next reply with the following info:
– Link to your site
– WP login URL
– WP username
– WP password
– WP Administrator Role
– Confirmation that we can access and make changes to your site

To know how to create a secure note, please check this out: How The Forum Works

Cheers.

[BinaryCountdown]

Hi Ruenel, thank you for your help. I do see your point, although now I have Elementor and Themeco pointing at each other

I’ve fixed it for now with this Custom CSS in Elementor on the My Account page:

.elementor-hidden {
display: contents !important; }

If you’re still willing to take a look, I’ve attached a 7-day temporary login to our staging site.

[ruenel]

Hey Nathan,

It is good to know that you have resolved your issue already. Thanks for letting us know.

Cheers.