When I use Cornerstone my black admin bar at the top becomes THREE. I have deactivated and reactivated the plugin but it still does it! Only in Cornerstone.
See this screenshot
!
HAs anyone a clue on this one?
When I use Cornerstone my black admin bar at the top becomes THREE. I have deactivated and reactivated the plugin but it still does it! Only in Cornerstone.
See this screenshot
!
HAs anyone a clue on this one?
Hey,
It looks some conflict, please, would you provide to us your website link and the WP credentials in a secure note? This way we can take a look and check somethings.
I have added a secure note
Hi There,
Thank you for the credentials but the login URL that you provided just re-direct us to the home page. Neither the /wp-admin nor /wp-login.php works.
Please confirm,
Please try again now…there WAS an issue but Ithink its sorted now. Thx
Hello There,
We are suspecting that this could be caused by a 3rd party plugin. You could try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
Please let us know how it goes.
I have done that it at turns out the Ultimate Member is the plugin causing the issue.
I have of course asked them for support via their Wordpress.org support page but I am of course reticent to upgrade to the pro version if it is going to conflict with CS.
I noticed in another Post enabling ‘Show WordPress Toolbar’ in CS Settings worked but this is already enabled in my install.
Any thoughts?
Hi There,
Regretfully, we cannot provide support for third party plugins or scripts as our support policy in the sidebar states due to the fact that there is simply no way to account for all of the potential variables at play when using another developer’s plugin or script. Because of this, any questions you have regarding setup, integration, or troubleshooting any piece of functionality that is not native to X will need to be directed to the original developer.
Thank you for your understanding.
I’m having the same exact issue. Would love to hear an update if you ever get this sorted out. I’m also using Ultimate Member. Cheers
Yep…ultimate member is the issue. I’ve still not heard back from them. Let me know if you do.
John
I went ahead and unchecked the box in cornerstone to show the menu so I’m only seeing one menu now.
Glad you’ve sorted it out and sharing the solution with us.
Cheers!