Mp4 won't play as background

Support
#1

A demo version of the MP4 played as the section background. When I repaced the demo with the purchased version, it no longer plays.

#2

Hi There,

Thanks for writing in! To assist you with this issue, we’ll first need you to provide us with your URL. This is to ensure that we can provide you with a tailored answer to your situation. Once you have provided us with your URL, we will be happy to assist you with everything.

Thank you.

#3

Resolved the issue. Thanks for your help.

#4

You are most welcome. :slight_smile:

#5

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