The real issue is that the plugin fails to duplicate an existing event. I’m trying to update everything before asking for help, but I would love to know what the most recent version actually should be.
Thanks
Hi @RinardMedia,
Thanks for reaching out.
Currently, we are supporting version 7.9.0 of the said plugin, and I would suggest you compare the supported version with our version compatibility page and use only the supported version.
Regarding your issue, there might be some different reasons behind your issue. I would like to suggest troubleshooting the following common issue to help us to recognize the reason.
1.Theme Related Issue
2.Plugin Conflict
3.Theme Update related issue
4.Child Theme Related issue ** if you have activated it.
5.CSS/JS Customization
6.Disabling Cache
7.Disabling CDN
If you discover that an issue is coming from a custom code or 3rd party plugin, kindly consult with a developer or contact the plugin author. Please note that we do not provide support for custom codes and 3rd party plugins.
If that does not help, please provide login credentials for your site in a secure note to examine it further, including:
– WordPress Site URL & Login URL
– WordPress Admin username/password
To create a secure note, click the key icon underneath any of your posts.
Thanks
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