Since my last update, all events are being duplicated (with all shortcodes):
I’ve disabled all other plugins to test for conflict with the same results. Any way I can roll back the calendar plugin?
Thanks for your help.
Since my last update, all events are being duplicated (with all shortcodes):
I’ve disabled all other plugins to test for conflict with the same results. Any way I can roll back the calendar plugin?
Thanks for your help.
Hi @coxdigitalarts,
Thanks for reaching out.
You can restore the older version if you have any backup of the previous version of the plugin. If that does not help, please provide login credentials for your site in a secure note to examine it further, including:
– WordPress Site URL & Login URL
– WordPress Admin username/password
To create a secure note, click the key icon underneath any of your posts.
Thanks
Hi Peter - sorry for the double posts. I deleted the first one. Just making sure this one came through.
Hi @coxdigitalarts,
I have checked your site and found the issue, there might be some different reason behind your reason, I would like to suggest troubleshoot the following common issue to help us to recognize the reason.
1.Theme Related Issue
2.Plugin Conflict
3.Theme Update related issue
4.Child Theme Related issue
5.CSS/JS Customization
If you discover that an issue is coming from a custom code or 3rd party plugin, kindly consult with a developer or contact the plugin author. Please note that we do not provide support for custom codes and 3rd party plugins.
If none of the above helps, please copy your live site to a staging server so we could troubleshoot freely without breaking your live site.
And give us access in the secure note including:
– WordPress Site URL & Login URL
– WordPress Admin username/password
To create a secure note, click the key icon underneath any of your posts.
Thanks
Hi Tristup,
I have confirmed it’s not theme related, a plugin conflict, the child theme, or any custom CSS/JS. I’d appreciate you digging in a bit further. Please let me know if you need anything on my end.
Hello @coxdigitalarts,
Thanks for writing in! Please edit your MEC shortcode and in the Filter Options, enable the “Show only one occurrence of events”.
Kindly let us know how it goes.
I knew it was something easy! Thank you for your help!
You are most welcome.
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