Modal not working on wbsite

[klevur]

Hey there,

The models are not working when I’m not logged in to the admin dashboard of the website, I even tried giving a higher z-index to the modal toggle but it still producing that issue. And if logged in to
admin dashboard, it’s working fine.
Do, you have any idea why that would be?

Thanks.

[tristup]

Hi @klevur,

Thanks for reaching out.
It seems that the issue is related to the Server Level Cache, I would suggest you contact your hosting provider to purge all the server-level cache. If that does not resolve your issue, please copy your live site to a staging server so we could troubleshoot freely without breaking your live site.
And give us access to the secure note including:

– WordPress Site URL & Login URL
– WordPress Admin username/password

To create a secure note, click the key icon underneath any of your posts.

Thanks

[klevur]

Hi @tristup

Sure! I will clean the website cache and will get back to you tomorrow, once the staging server will set up.
Thanks.

[tristup]

Hi @klevur,

Ok