Mobile version of website is broken

Hey Guys,

Just when I thought I was finished I checked the mobile version of my site (on my iPhone) and it is broken. By broken I mean half the stuff is not showing or working. I tried disabling all the plugins but no luck. I have been using clouldfare for some time but had no issues before so doubt that is the problem. I realised the problem after I was testing ‘Remove Query Strings From Static Resources’ plugins. That was causing an issue with my desktop and mobile site. When I removed it my desktop version was fine but my mobile version did not change back. Please help, my site is www.consultparv.com :cry:

Hello There,

Thanks for writing in! I have checked your site and I am seeing issues in my desktop browser.

This seems to be an issue with CloudFlare. Please login to your CloudFlare account and disable the minify JS/CSS in the Speed tab. For best results, please use the recommend CloudFlare settings which you can find it here: https://xthemetips.com/using-cloudflare-rocket-loader-with-x-pro-and-x5/928/

Hope this helps. Please let us know how it goes.

Hey RueNel,

You were right. I followed the article but no luck so I took my site off CloudFlare and I am now relying solely on a cache plugin to increase the performance of my site instead. Thanks for the help.

You’re welcome, @consultparv.

Sorry guys but there is still something wrong with my site. The animations and maps are not loading on the desktop version but on the mobile it is fine. I am not using CloudFare anymore and I have disabled all my non-essential plugins. Please help :cry:

Hey @consultparv,

Upon checking your site, animations and your map is working (see Secure Note). Please clear your browser’s cache. Also check in incognito mode and other browsers. If you have browser extensions, please deactivate them all for troubleshooting purposes.

Thanks.

Hey guys,

I tried it on my laptop and no luck. I then asked my friend to try it at his office and he sent me these screen shots:

These is something definitely wrong. I went to reset my modem and it stopped working so this message is from my mobile, I opplogize if the image uploading from my phone is not successful. Please help me look into it :sweat:

Hi there,

Let’s try this, please log in to your CloudFlare and go to Speed section and turn off Rocket Loader. Then purge the cache, the animation is working since it’s loaded with Rocket Loader.

Thanks!

Hey guys,

I just got my internet back. What happened is I put my site back on CloudFlare and followed your instructions (turned off Rocket Loader and purged cache) and it works fine now. Thanks for your help :smile:

You are most welcome!

Thanks

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