The search does not working when click on it. It looks like the .x-searchform-overlay-inner is no stay active or stay. I am unable to search. It is working on the desktop and iOS.
Hi @gracelinks,
Thanks for reaching out!
There could be a plugin or custom code that affects your mobile search bar.
I recommend the following troubleshooting procedures before we investigate the settings.
- TESTING FOR THEME RELATED ISSUE
- TESTING FOR PLUGIN CONFLICT
- THEME UPDATE
- CHILD THEME
- CSS/JS CUSTOMIZATION
- VERSION COMPATIBILITY
Only if none of that helps, please give us the following information in a Secure Note.
- WordPress Login URL
- Admin level username and password
You can find the Secure Note button at the bottom of your posts.
Thank you.
We do use 3rd party javascript Newsletter sign-up. Those forms are link to PowerBase for marketing purpose.
Hello @gracelinks,
I have tested your site on my android phone and I can replicate the issue. I suspect that this is a bug in the latest release of the X theme. This has already been added to our issue tracker and will be looked into by our development team. I cannot make any promises relating to a fix at this stage. I will add a note to the tracker referencing your report though so our dev team can see there are multiple reports of the issue.
Please bear with us.
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