Mobile scrolling problems

[splodgey89]

Hi there!

We have this code in place:

body {
overflow-x: initial;
}

But it causes an invisible margin-like space on the right side of the screen on mobile.

We have tried various workarounds, but as soon as we manage to fix the space on the right, Mobile view cannot be scrolled anymore.

Can you please advise on how to resolve the Mobile Scroll issue?
The site is: http://electrotempo.studionine.agency/

[prakash_s]

Hello Simon,

Thanks for writing to us.

It seems that it might be the issue of broken HTML issue or Header custom height issue. I would suggest you please make sure you have set the Header height as auto. If the issue still persists please send your details in a secure note. Please provide the following details

• WordPress Login URL
• Admin level username and password

You can find the Secure Note button at the bottom of your posts

Thanks

[splodgey89]

Hi there!
Added the Secure note with the details.

The code is in the CSS section of the Theme options.

body {
overflow-x: initial;
}

https://electrotempo.studionine.agency/cornerstone/theme-options

It will be truly appreciated if you can please look at this as soon as possible. Thanks!

[prakash_s]

Hello Simon,

I tried to access your site dashboard but the given login details are not working. Please recheck and send us again.

Thanks

[splodgey89]

I’ve just re-sent login retails – please try again (it looked like the password was missing characters at the end, however it may have been the screenshot not showing them all).

Thanks again.

[ruenel]

Hello Simon,

Please remove your custom CSS. You might as well be interested in these threads:

• Double scroll bar when you reach the bottom of the page
• Mobile horizontal scrolling?

Kindly let us know how it goes.

[splodgey89]

We have removed this:
body {
overflow-x: initial;
}

and added overflow-x: visible !important; to the html element.

Now we have white space on the right of the screen on Mobile when scrolling. This is the main problem that we explained at the very beginning of this request.

Please see this video:

WOAG9405.MP4 (video)

We have already tried fixing it reading these articles but it doesn’t work.

We need to remove the space at the right. We can’t fix it. Can you please have a proper look and suggest a fix?

The website launch has been delayed while waiting for this to be fixed.

We already provided you with the login details. Can you please check, or maybe escalate the request to a department that can offer a solution?

Regards

[splodgey89]

We managed to sort it out ourselves.

We may come back if any other major issue occurs.

[tristup]

Hi Simon,

Glad that you are able to sort it.

Thanks