Hi there, I previously had “one” and we managed to fix the website for mobile responsiveness. But now, I noticed that on android devices, the text is cut off. At the same time, all my “one” chat is gone. Please advice. Thanks!
Hi @FFTech,
Thanks for reaching out.
I have checked your website on my Android mobile devices and found the issue you described. I would suggest you provide login credentials for your site in a secure note to examine it further, including:
– WordPress Site URL & Login URL
– WordPress Admin username/password
To create a secure note, click the key icon underneath any of your posts.
NOTE: You can access your One chat through your One account only.
Thanks
Hi there, i’ve done so. Also, I noticed that on iphones, the mobile versions sometimes scrolls to the right and left. I don’t want this. Thanks.
Hello @FFTech,
I have checked your site and I cannot replicate the issue.
If this only happens in your iPhone, please clear your iPhone browser’s cache or use private browsing mode. If you are using Safari, you may download Brave or Chrome browser app and then test your site again.
Kindly let us know how it goes.
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