Hi, our mobile menu links stop working after being clicked a few times. I clear the cache and it will work for a couple of links but it stops again. Any ideas? www.jopoolart.com
Thank you
Hi @jopool,
Thanks for reaching out.
I have checked your website on my Android mobile phone device and found the problem you described here. I would suggest troubleshooting the following common issue to help us to recognize the reason.
1.Theme Related Issue
2.Plugin Conflict
3.Theme Update related issue
4.CSS/JS Customization
5.Disabling Cache
6.Disabling CDN
If you discover that an issue is coming from a custom code or 3rd party plugin, kindly consult with a developer or contact the plugin author. Please note that we do not provide support for custom codes and 3rd party plugins.
If none of the above help, please copy your live site to a staging server so we could troubleshoot freely without breaking your live site.
And give us access in the secure note including:
– WordPress Site URL & Login URL
– WordPress Admin username/password
To create a secure note, click the key icon underneath any of your posts.
Thanks
This topic was automatically closed 10 days after the last reply. New replies are no longer allowed.