Mobile Menu & Shopping Cart issues

[kerna98]

Hi there,

I’m having issues with my mobile site menu. When I click the mobile hamburger menu it no longer drops down, nothing happens anymore. Also, my shopping cart shows up as empty when I add new items (I am using Easy Digital Downloads plugin).

I recently got the Swift Performance plugin to increase my site speed and I suspect the issues could be with this. I’ve cleared the cache and this doesn’t do anything. I am not sure what to do, is there any suggested fixes you can think of?

I’m also running the latest Cornerstone (5.2.3), X Theme (8.2.3) and PHP (7.4) versions.

[tristup]

Hi Adam,

Thanks for reaching out.
There might be some different reasons behind your reason, I would like to suggest troubleshoot the following common issue to help us to recognize the reason.

1.Plugin Conflict
2.Theme Update related issue
3.Child Theme Related issue
4.CSS/JS Customization
5.Disabling Cache

If you discover that an issue is coming from a custom code or 3rd party plugin, kindly consult with a developer or contact the plugin author. Please note that we do not provide support for custom codes and 3rd party plugins.
If none of the above helps, please provide login credentials for your site in a secure note to examine it further, including:

– WordPress Site URL & Login URL
– WordPress Admin username/password

To create a secure note, click the key icon underneath any of your posts.

Thanks