Mobile Menu Not Working - Version 4.2

I have a-lot of customization on a site I built in 2016. I really don’t have time to update this site to X version 8+ and just want a quick fix.

In the old forum a moderator posted this as the fix:

May 7, 2016 at 1:05 am [#979844]

Hi There,

Please find and remove this CSS from customizer:

ul.x-nav {
display: none;
}

How do I remove this with customizer as I thought customizer was only used to ADD css? Please let me know what file in the theme’s path that I need to look at to remove the css.

Thanks so much and great theme!

Hi @FLGuy,

Thank you for reaching out to us. It sounds like you’re running quite an old version of the theme. I’d highly recommend you to update your theme and plugins to the latest version to benefit from the latest features and bug fixes.

You can find the latest version numbers here: (https://theme.co/docs/version-compatibility) Then you can compare them to what’s installed on your site. If you find anything to be out of date, you can review our update guide.

I would recommend that you create a staging site. This is very useful because you can test drive any X and Pro updates in the staging area, do the customizations and troubleshooting without disrupting your live site. Once everything is perfect, you can easily and flawlessly proceed the update in the live site. To know how to create a staging area, please check out these articles:
http://www.wpbeginner.com/wp-tutorials/how-to-create-staging-environment-for-a-wordpress-site/, https://maintainn.com/2015/02/how-to-create-a-staging-site-for-wordpress/

The Global CSS section is just like a text editor, you can add / remove CSS just like you can add / remove text from any editor. All you need to do is to find the above code and remove it.

If the issue persists then please do the following troubleshooting:

  1. TESTING FOR PLUGIN CONFLICT
  2. THEME UPDATE
  3. CHILD THEME
  4. CSS/JS CUSTOMIZATION
  5. INCREASING PHP MEMORY LIMIT
  6. DISABLING CACHE
  7. DISABLING CDN
  8. PERMALINKS
  9. VERSION COMPATIBILITY

If you still have problems then please get back to us with the result of the steps above and URL/User/Pass of your WordPress dashboard using the Secure Note functionality of the post to follow up the case.

Thanks!

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