Mobile Menu not working following update

My mobile menu (X Theme, Ethos) has stopped working following the recent update. I have tried deactivating plugins to no success. Both X and Cornerstone are up to date.
On safari on mine and other family members iphones the mobile navbar isn’t doing anything.

Help very much needed.
Thanks
Darren

Hello Darren,

Thanks for writing to us.

I checked your site, it seems that there is some JS console error on your site. It might be because of the plugin conflict or the custom JS/CSS customization issue. Please have a look at the screenshot in the secure note.

I would suggest you troubleshoot with a few of the common issues before we investigate your settings.

  1. Testing for Plugin Conflict
  2. CSS/JS Customization
  3. Version Compatibility
  4. Disabling Cache
  5. Child Theme

If none of those work, It would be best if you could copying your live website to your staging area. and send your details in a secure note so that we can investigate your setting without breaking your live site. Please provide the following details

  • WordPress Login URL
  • Admin level username and password

You can find the Secure Note button at the bottom of your posts

Thanks

Thank you. I have found that Ezoic Leap has caused the problem and have disabled it and now the menu is working again. I have reactivated WP Rocket with no issues.

Hi Darren,

Glad you found the culprit, please contact their support.

Cheers,

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