Mobile menu issue

Support
#1

I find that the mobile menu when clicked shows a scrollbar on the bottom margin and does not show any items in the menu.

Can you point me in the direction to solve this please.

#2

Hi there,

Thanks for writing in.

Sure, we can help you. But would mind providing your site’s URL that has this issue? If it’s behind a coming soon page then please provide your admin login credentials in a secure note.

Thanks!

#3

HI!

It’s here.

#4

Hi again,

Thank you for providing the URL. It looks like you’re using a cache plugin and the content is being served by the cache. Please clear your plugin’s cache and reload the site. Make sure if you’re site is under development you disable cache plugins to see your changes right away.

Let us know how this goes!

#5

Hi Nabeel

Thanks. I disbled the cache in the browser with the use of google developer tools. It is not the cache causing the issue.

#6

Hi again,

You’ll need to clear W3 Total Cache Plugin’s cache as well. Please purge the plugin’s cache and disable it for a while.

Let us know how this goes!

#7

Cleared cache and deactivated that plugin for you.

Still no change.

#8

Hey There,

Would you mind providing us with login credentials so we can take a closer look? Please provide following information:

Set it as Secure Note

  • Link to your site
  • WordPress Admin username / password

All the best!