Mobile menu failed to function after theme updated vers. 6.1.7 to 6.1.9

[baddog]

The current live website https://adventureswithstoney.com/ is running Pro 6.1.7 and the mobile menu functions as expected. However, https://sandbox.adventureswithstoney.com/ is running 6.1.9 the rest of the site data on the sandbox site was updated with the live site data, just before updating to Pro theme to 6.1.9

This is on an Android Samsung S22 Ultra using the latest chrome browser.

[tristup]

Hi @baddog,

Thanks for reaching out.
I have checked your staging site and it seems that the Pro version is still 6.1.7. I suspect that it might be due to an improper update of Pro, I would suggest you deactivate and delete the Pro and re-install the version by downloading from your Themeco account and check if that resolves your issue. If that does not help, there might be some different reasons behind your issue. I would like to suggest troubleshooting the following common issue to help us to recognize the reason.

1. Theme Related Issue
2. Plugin Conflict
3. Theme Update related issue
4. Child Theme Related issue
5. CSS/JS Customization
6. Disabling Cache
7. Disabling CDN

If you discover that an issue is coming from a custom code or 3rd party plugin, kindly consult with a developer or contact the plugin author. Please note that we do not provide support for custom codes and 3rd party plugins.
If none of the above helps, please give us access to your staging site in the secure note for further investigation, including:

– WordPress Site URL & Login URL
– WordPress Admin username/password

To create a secure note, click the key icon underneath any of your posts.

Thanks