Mobile Menu Display -

Updated today - current versions: X: 6.0.4 and Cornerstone 3.0.4. On mobile, prior to updating, the hamburger wasn’t working, Now, the entire mobile menu is displayed on the mobile homepage (both Chrome and Safari) and the hamburger is still not operational. We want the hamburger operational and the mobile menu to display after activating the hamburger. Thoughts? nwfencing.org

Hello @susanfinchXtheme,

Thanks for writing in! :slight_smile:

This might be a cache related issue.

Please ensure that all caches including browser cache are cleared. Then deactivate your caching plugins and other optimization plugins. If you’re using a CDN, clear the CDN’s cache and disable optimization services.

Thank you.

Tried that, tested. Hamburger menu icon still shows.; Does nothing. Main menu shows with prompts for drop downs. Dropdowns to not open. BUT menu is stacked at all times. Feels like a scripting issue. We have tried disabling ALL plugins, flushing cache, testing, didn’t change the menu. Still as stated above. We have no CDN.

Tried fresh devices, same issue - no change. Client is super frustrated - emailed me before 7:00 this morning. Any other ideas for me?

Hello there,

Sorry to hear about that. I can say it is working on our end.

https://drive.google.com/file/d/1rZipTvkqGqDS64PN4bslXRXHRSxHCpR6/view

Can we ask for the following details so we can look this for you?

  • Wordpress Admin username/password

Thank you for the reply -

We tested it again after receiving your reply and it is, in fact, working. We have no idea what changed, but it is operational now. Thank you again for your help.

You are most welcome!

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