Mobile Menu button not working - adding 0px height

Support
#1

Hello -

We have a site that suddenly the mobile button is not working. We’ve tried everything we can think of. A member of our team got this far:

OK I’ve been working on this but it’s giving me fits. Something is adding height:0px to the mobile nav on page load, but it’s not being changed when the toggle burger is clicked. Most likely a JS issue, but so far I can’t find it.

The site site is:

#2

Hello @stonerome,

Thanks for writing to us

I tried to access your site dashboard but the website’s default login URL is not working, in case you have customized the login URL please share the exact login URL. I would also suggest you troubleshoot a few of the common issues before we investigate your settings.

If it doesn’t work for you please share the correct login URL so that we can check it on our.

Thanks

#3

Thanks- no luck with the common issues.
https://www.hamiltonderm.com/login

#4

We got this figure out -

It was in the Custom CSS
Commented out this:
.x-collapsed{
/display:none!important;/
}

Must have been something the original dev did (you?). Maybe when the theme updated it created a conflict.

#5

Hey @stonerome,

It is good to know that the issue has been resolved already. Thanks for letting us know.

Cheers.

#6

This topic was automatically closed 10 days after the last reply. New replies are no longer allowed.