Mobile menu button missing on pages with slider revolution

Support
#1

Hi everyone, I noticed the strangest thing: on android smartphone the mobile menu button ist missing on pages where there is a Slider below masthead. Can you see why?

Thanks!!

#2

Hi there,

As we do not have access to your WordPress Dashboard we can not make sure what should be the cause of the issue. Please kindly get back to us with the URL/User/Pass of your website to follow up the case. Meanwhile kindly follow the steps below to troubleshoot some common cases and get back to us with the result:

  • Make sure that you use the latest version of the theme and the Cornerstone, if not kindly update them
  • Purge all caches if you have a cache plugin
  • Check for possible 3rd party plugin conflict by deactivating all plugins except Cornerstone. If the problem is fixed then kindly activate them one by one to find the plugin responsible for the problem.
  • Is the problem only happening to one page or all pages? If only it is in one page that seems to be a corrupt one so try to recreate the page

Thank you.

#3

Yes of course, Sorry.
How can I send private replies?

#4

Hi again. It’s weird - now it seems to work.
Thanks!

#5

Glad it’s working now.

Cheers!

#6

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