Hi, when I go to my website on mobile, after the page loads the page wont scroll down right away. It takes a few thumb swipes for the page to finally scroll down. Thoughts? Is it a header/navigation issue?
Hi @caturley,
Thank you for writing in, but sorry I can’t replicate the issue even on actual phone. Would you mind to share in what specific phone and browser you’re having the said issue?
Cheers!
On an iPhone 8, iPhone 11 Pro, Google Pixel, Chrome, DuckDuckGo, Safari. Basically everywhere we’ve tested, it doesn’t allow you to swipe down. There was someone else having this issue who posted on the forum and you told them to add their credentials via a secure note, so I did the same.
Hello @caturley,
Please double check your meta tags. Make sure that your quotes are correct:
<!--Insert Linked Markup -->
<meta name="description" property="og:description" content="We magnify the BOLD messages of those who desire to have a huge IMPACT in the world " />
<meta name="title" property="og:title" content=" BoldImpact42 | Innovation for High Impact Individuals with a Bold Message" />
<meta name="author" content="BoldImpact42 - Founder Christie Turley" />
<!--Insert OG Markup -->
<meta prefix="og: http://ogp.me/ns#" property="og:type" content="website" />
<meta prefix="og: http://ogp.me/ns#" property="og:title" content="BoldImpact42 | Innovation for High Impact Individuals with a Bold Message." />
<meta prefix="og: http://ogp.me/ns#" property="og:description" content="We magnify the BOLD messages of those who desire to have a huge IMPACT in the world." />
<meta prefix="og: http://ogp.me/ns#" property="og:image" content="https://boldimpact42.com/wp-content/uploads/2019/11/Christie-Home-Hero.jpg" />
<meta prefix="og: http://ogp.me/ns#" property="og:url" content=“https://boldimpact42.com” />
<!--Insert Twitter Card Markup -->
<meta name="twitter:card" content="summary_large_image" />
<meta name="twitter:site" content=“@christieturley” />
<meta name="twitter:domain" content="https://boldimpact42.com" />
<meta name="twitter:title" content="BoldImpact42 | Innovation for High Impact Individuals with a Bold Message." />
<meta name="twitter:description" content="We magnify the BOLD messages of those who desire to have a huge IMPACT in the world." />
Hope this helps. Kindly let us know.
That’s not it. That code was only on the home page, it’s now been removed. This problem is site-wide. Please check again. There are others on this forum (I saw their post) that are experiencing the same thing. In another post, you said to give creds through a secure note, so that’s what I did. The theme is up to date. Also, is there something with the page needing to load before it will allow scrolling? Is that a setting somewhere?
Hey @caturley,
Seems like you were having the similar issue as this one: https://theme.co/apex/forum/t/scrolling-not-working-on-smartphone/70008/2 I went ahead and changed the height to auto for all of your Footer Bars. It looks like the issue is resolved. Please clear your browser’s cache and test your site now.
Let us know how this goes!
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