Mobile Browser - page disappears briefly on scroll

Support
#1

There seems to be a rendering issue on a mobile browser (I’ve tested on Android Chrome and iOS Safari) where initially the page loads fine. But when you scroll up, the text on the entire page briefly disappears for a split second and comes back. This happens on every page. I can’t seem to figure out why it’s doing that. Any help would be greatly appreciated.

Edit: the text disappearing also happens when you touch anywhere at all on the page (not just when scrolling up).

#2

Hi @pumpknhd,

Thanks for reaching out.
I have checked your website on my Android mobile phone and found the pages are loading perfectly. If you are still having the same issue, I would suggest you please share any video that helps us to recognize the problem.

Thanks

#3

Hi @tristup,

Thanks for getting back to me. See secure note for link to video showing
a) the text disappear briefly after
b) each page reload
c) when the screen is touched.

#4

Hi @pumpknhd,

Thanks for the video, which explains the problem you are having. After going through your website several times in the Mobile and the smaller screens using the Browser Debugger we found the issue you mentioned. It has been assumed that it might be due to the sticky Bottom Bar which is creating the position while getting the focus on the screens. I would suggest you disable the Bottom Bar and check if that resolves your issue. If that does not, please provide login credentials for your site in a secure note to examine it further, including:

– WordPress Site URL & Login URL
– WordPress Admin username/password

To create a secure note, click the key icon underneath any of your posts.

secure-note
secure-note1040×250 15.3 KB

Thanks

#5

I found the problem! It has to do with WP Rocket and TypeKit. For anyone else with this issue, I added typekit.net to be excluded from “Delay JavaScript Execution”.

Thanks for your assistance.

#6

Hello @pumpknhd,

Glad that we were able to help you. Please feel free to open a new thread if you have any more concerns.

Thanks

#7

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