I’m brand new to this. Here is what I see in the slide editor.
And this is what I see on my website and in preview. It is missing several layers/images.
What could be causing this?
Hi @breanndick,
Thanks for writing in.
I could not be able to see the problem as of now. Would you mind sharing us your admin credentials so we could check your setup closer.
Don’t forget to set it in a secure note.
Thanks.
Hi Nico,
I don’t have admin credentials for my wordpress - I access it through my godaddy account.
I can’t seem to figure out how to set up log in credentials for the wordpress itself.
Figured it out.
Hi There,
Please also share your site URL. I did check the screenshot and it is not included there. Thank you.
Hi There,
Thank you for the credentials, please optimize and re-upload those images. It is too big in terms of file-size and resolution (6388 x 3452). The page taking time to load those images and sometimes it does not load at all.
https://www.themepunch.com/faq/ideal-image-size/
After you’ve resize the images, compress it here (http://optimizilla.com/).
Hope it helps,
Cheers!
It worked, thanks so much!
You’re welcome!
Thanks for letting us know that it has worked for you.
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