Missing image border and sales tag on product page

Support
#1

Hi, I have just updated to wordpress 3.1.0 and the new x theme and found that my image borders and sales tag is missing

it is visible in the category page like here
http://www.pureprimal.co.za/product-category/face/

but not in the product page like here :
http://www.pureprimal.co.za/product/eye-rewind/

Is it meant to be removed ? - i dont even see any css being overwritten

#2

Hi There,

Please try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

Hope it helps.

#3

Hi, just checked as you advised, still no border or sales tag on image. It used to be there. Can’t see that woocommerce changed anything in their update in the update notes. Can you advise ?

#4

Try adding this code in your child theme’s functions.php

add_action( 'after_setup_theme', 'remove_woo_features', 999 );
function remove_woo_features() {
	remove_theme_support( 'wc-product-gallery-zoom' );
	remove_theme_support( 'wc-product-gallery-lightbox' );
	remove_theme_support( 'wc-product-gallery-slider' );
}
#5

Hi thanks for the reply,

when i removed it nothing changed apart from no gallery features

#6

Hi,

In that case, would you mind providing us with login credentials so we can take a closer look? Please provide following information:

Set it as Secure Note

  • Link to your site
  • WordPress Admin username / password
  • FTP credentials

All the best!

#7

hi,

i have attached a secure note on the previous message

thank you

#8

Hi,

Please add this in X > Launch > Options > CSS

.single-product .woocommerce-product-gallery__image>a>img {
    width:100%;
}

.single-product div.product .images {
    border: 2px solid #e5e5e5;
    padding: 6px;
}

Hope that helps.

#9

Hi,

Thank you that does work, but i am still confused as to why the default border was removed on the update…

#10

Hello There,

Thanks for updating in!
The theme was updated in response to the major update made by WooCommerce. We have added the new Gallery Zoom and gallery slider feature. Sorry for the inconvenience.

Regards.

#11

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