Message "The preview could not load due to the iframe response..."

Support
#1

Hi Support Team,

After some seeming disconnect between Cornerstone and X Theme version on my site, I managed to update both of them. Now when I try to edit a page in Cornerstone, I get the message “The preview could not load due to the iframe response being incomplete”.

I have disabled plugins that seemingly could have been conflicting (FYI I am not an expert at this thing) but this still keeps happening. Could you please assist? Site is www.yetealeaves.com

Thanks and regards,

Oliver

#2

Also, Under Construction add-on in X is also not working, so I’m guessing that somehow I might be seeing an earlier version of my website now that I can not edit…?

Looking forward to your assistance,

Oliver

#3

Hi Oliver,

Sorry to hear that you’re having that issue, first please do testing for a plugin conflict. You can do this by deactivating all plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

Second, please reupload these images (with red filenames in the screenshot below), those images are not loaded to your site because it was requested via http even though your site is under https

  • Hi There,

Let us know how it goes,
Cheers!

#4

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