I need to merge two accounts and bring the licence from another account into this account. Could you please help me with this? The other account does not have active support.
Hey @web_wa,
There is no option to merge accounts. But, you can unlock your license and register the license to another account.
To do that, go to your Themeco Dashboard and follow the click steps in the screenshot below.
- Single Licenses
- The domain you applied the license to
- Hover over the padlock icon in the license field.
- Click the unlock button.
Once done, add the license to the other account.
Is it possible to transfer the Max as well so that I can use it with licence in another account?
Regretfully, no.
OK thanks. I guess I will have to keep this account then as this has two licences compared to another account which only has one licence. It would be good if you could help me unlock the licence from another account so that I can add it to this account and get the benefit of Forms.
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