Hello, we have someone at our company that was using our site on their phone and could not get the menu to respond. I tried to rebuild the header and the same issue occurred. I also disabled caching to see if that was causing the issue but it still happened. It works fine for iPhone but we need to accommodate our android users. Any idea what is going on?
Hi John,
Thanks for reaching out!
I am also an android user and when I check your website using my device, the menu is just working fine. I suggest you that tell that someone on your company to clear his/her browser cache or use incognito while accessing your website. I also created a short video clip to show that it is working properly on the android phone.
Hope that helps.
Thank you @marc_a I had run test on other devices and simulated android devices and it worked. I have made the co-worker aware that they need to try and clear the cache of the device. Hopefully it all clears up. If not, I’m not sure what it could be.
Hello John
Glad that it works for you. Please feel free to reach us if you have any queries regarding our theme and theme settings.
Thanks
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