Menu Selector not showing menus

[cpyder]

Hello there,

For some reason, the menu selector is not picking up the menus on my site. I have tried creating new headers, clearing cookies etc. A screenshot is attached. What could I be missing?

[tristup]

Hi @cpyder,

Thanks for reaching out.
There might be some different reasons behind your reason, I would like to suggest troubleshooting the following common issue to help us to recognize the reason.

1.Theme Related Issue
2.Plugin Conflict
3.Theme Update related issue
4.Child Theme Related issue ** if you have activated it.
5.CSS/JS Customization
6.Disabling Cache
7.Disabling CDN

If you discover that an issue is coming from a custom code or 3rd party plugin, kindly consult with a developer or contact the plugin author. Please note that we do not provide support for custom codes and 3rd party plugins.
If none of the above help, please provide login credentials for your site in a secure note to examine it further, including:

– WordPress Site URL & Login URL
– WordPress Admin username/password

To create a secure note, click the key icon underneath any of your posts.

Thanks

[cpyder]

Thank you for the quick revert.

I have attached the secure note with requisite information.

Thank you for your time.

Best regards

[christian]

Hey @cpyder,

The cause could be a limitation on your server. Please have your web host increase the value in the settings as shown below.

WP_MEMORY_LIMIT	512M
WP_MAX_MEMORY_LIMIT	1024M
PHP max input variables	3000
PHP time limit	3000
PHP memory limit	512M
PHP memory limit (only for admin screens)	1024M
Max input time	6000

For the WP Memory Limit, check the instructions here https://theme.co/docs/common-issues#increasing-php-memory-limit

If that doesn’t help, please give us access to your server error logs by giving us FTP credentials. If you’re not familiar with that, please ask your web host support for the FTP credentials.

Thanks.

[cpyder]

Thank you people for your time. I managed to figure out the issue. You may want to note it for someone else running into similar problem.

The issue was with Wordpress JSON behaviour on Nginx server. Following snippet in the server block sorted the issue immediately:-

location ~ ^/wp-json/ {
    rewrite ^/wp-json/(.*?)$ /?rest_route=/$1 last;
}

[tristup]

Hi @cpyder,

Glad that you are able to find the solution.

Thanks

[cpyder]

As a follow up on my question and solution I found. Further testing indicated using yet another modification in Nginx server configuration that helped.

location / {
                try_files $uri $uri/ /index.php$is_args$args;
        }

The $is_args$args is the part that did the trick. This also sorted out the issue with No Live Preview of changes I was making with conrerstone.

[ruenel]

Hello @cpyder,

It is good to know that you have figure out the solution to the issue. We also appreciate you for sharing this information. This can help other users that may have experience the issue.

Cheers.