Menu not working in mobile-version, again

Support
#1

I’ve disabled plugins, running the latest of each X and Cornerstone and cleared cache. Menu on press just goes to axiom.bigzigkc.com/#

I think I’ve tried everything, what am I missing? Thanks.

http://axiom.bigzigkc.com

#2

Hi,

I tried on my test site with the latest version of the theme and mobile menu works without issues.

Do you have any Custom JS Code added or plugins that was just installed? Try removing/deactivating it and see if that fixes the issue.

If you still are having problems after that, please provide us your wordpress admin login in Secure Note

Thanks

#3

Thank you for your reply and offer to look at it further.

#4

Hi there,

There is an update for Cornerstone 3.2.5 while you’re still in version 3.2.2 and X 6.2.5 and the current version on your site is 6.2.2 so kindly update to the latest version.

Also, there seems to be an SSL issue on your site. Kindly make sure you have an active SSL certificate since your site is in https but is showing unsecured.

Hope this helps.

#5

Thanks for the update note. I’ve proceeded with both updates, and mobile menu button still refs this url: https://axiom.bigzigkc.com/#

#6

Hi,

I have tried debugging it but I still can’t get it to work.

Can you provide us your ftp login in Secure Note

Thanks

#7

FTP has been provided.

#8

Hi There,

I got this error message when I tried to connect to your FTP account:


Could you please double check?

Thanks.

#9

Sorry for the delay, was on holiday. I have reset and tested FTP and updated that information in a secured note. Thanks.

#10

Hi There,

There is a script loading on your page which is causing the issue.
I can see the script visible in the footer.

Please remove the script where you have added for a possible fix.

Thanks

#11

That solved it! I had a href for a link in the footer that just needed to go away.

Thank you to all those that helped fix this.

#12

Glad to hear you got it sorted.

Cheers!

#13

This topic was automatically closed 10 days after the last reply. New replies are no longer allowed.