Menu not resolving well in IE

Support
#1

Hi team,

I have encountered an issue.

When checking a website in IE11 (10 is even worse, but it’s old so…) a dropdown menu in the pro header looks off compared to modern browsers like Chrome, Safari, Firefox, Brave etc.

Screenshots attached.

is there a simple way to make this look similar on IE11

#2

Hi @quinex,

Can you share the site URL with issue? From your licenses page, I can’t see the site exactly like that on your screenshot. Although, I cannot view one site because it is asking credentials on a popup.

#3

it’s a licence purchased through another account (this is my personal one)

#4

Any idea how to fix this?

#5

Hi @quinex,

Thanks for the URL, please provide us login credentials in a secure note as well, so we can take a closer look on your Navigation Inline configuration.

Cheers!

#7

Hey @quinex,

Thank you for providing the credentials. To fix the menu display issue in IE, please add the following code in the Theme Options > CSS:

@media screen and (-ms-high-contrast: active), (-ms-high-contrast: none) {
    .sub-menu .x-anchor .x-anchor-content {
        justify-content: flex-start !important;
    }
}

Don’t forget to clear all caches including your browser’s cache after adding the code. Let us know how this goes!

#8

@Nabeel

Hey Nabeel, let me tell you, you guys are gold!

Didn’t think of that, thank you so much. This is why we use Theme.co

#9

You’re most welcome @quinex!
We’re glad @Nabeel were able to help you out.

#10

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