HI when I go to edit a menu, such as nest a menu item under another ti takes about 10 seconds to load, and when I go to save the menu it takes forever. No other edits are going as slow as the menu updates.
Hi There,
Could you please provide us with your website URL as well?
And also try adding the following code into your wp-config.php file in the root of your WordPress installation.
define( 'WP_MEMORY_LIMIT', '256M' ); define( 'WP_MAX_MEMORY_LIMIT', '256M' );
Let us know how it goes!
Adding that to the config did not work. I actually think it is set to higher numbers on my dev server anyways.
Hi There,
Could you please post a screenshot of the area that you’re referring to, so that we can assist you accordingly.
In the meantime, you can follow our knowledge base article on performance here (https://community.theme.co/kb/performance/).
Thanks!
When you are in the backend and click on “Apperance” then “menus” editing or adding anything to the menu is super slow, but that is the only thing that is slow. I have never seen this with any other theme we have on this server.
Also,
Menu items keep being deleted from the menu without us physically deleting them. Once I save them it works and they show up in the menu on the front end of the site for a little while, but then they disappear.
Hi there,
Would you mind providing your FTP details as well so that we can check this further?
Thank you.
The menu deleting is actually not a problem the client was being an idiot. That being said the menu is still slow and we can’t provide you access to our DEV server sorry.
Hi there,
Based on the discussion, it happens under Appearance > Menu right? Our theme has no direct integration with it, the theme simply pulls the menu created from it. And it can be slow if there are integration that reads and process the loop of the menu items. Have you tried checking other plugins too?
Thanks!
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