Menu Dropdown/Sublinks not Appearing

[gavn8r]

This is happening to me again… I have to be doing something wrong.

I’m using Pro 2.5.5 on WordPress 5.1.1. I’ve created a header that uses the Navigation Inline element. When I mouse-over a menu item with sub-items under it, the dropdown does not appear.

I’ve followed the advice from this thread without success: https://theme.co/apex/forum/t/navigation-drop-down-behind-element/55711

Note that I have been experiencing “double scroll bars” on this site, so I added this CSS to Theme Options > Global CSS:

 body {
    overflow-y: hidden;
}

Even if I remove that from the Global CSS, I still have the same problem. Can you guys help me again?

[mldarshana]

Hi There @gavn8r

Thanks for writing in! Could you please try following our general troubleshooting points below and see if you can isolate the issue.

1.First of all, try disabling your 3rd party plugins (except Cornerstone plugin) and see if you’re encountering a plugin conflict. If the issue resolved, then you can activate your plugins one by one to see which plugin causing this issue.
2.If you’re still having issues, then you need to disable your Pro child theme temporarily and activate your parent Pro theme by head over to Appearance -> Themes section. If the problem resolved when testing, then you need to check your child theme customizations to isolate the issue.
3.You can also activate WP_DEBUG mode on WordPress to see if you’re getting any PHP errors. To do that, please follow this guide (https://codex.wordpress.org/WP_DEBUG) and enable WP_DEBUG mode first. Then when you re-visit your site, and you should see any error messages that describes the issue.

Please make sure to clear all caches when testing your issue (https://www.wpbeginner.com/beginners-guide/how-to-clear-your-cache-in-wordpress/).

Let us know how it goes.
Thanks!

[gavn8r]

Hi @mldarshana,

Thank you so much for the reply. Here are the steps I’ve taken:

1. I cleared all WordPress cache, then disabled all plugins and cleared my browser cache. That didn’t work.
2. I disabled the Pro child them. That didn’t work.
3. I enabled WP_DEBUG mode. That didn’t work.
4. I re-eneabled the child theme and all plugins, then cleared the WordPress cache and my browser cache. The problem still persists.

Any other thoughts?

[nabeel]

Hi @gavn8r,

This issue usually happens when the content scrolling in the bar settings is enabled. I went ahead and disabled it for you (see screenshot).

Now the submenu is appearing as expected. Please note that the content scrolling option must be disabled so that the dropdowns appear.

Cheers!

[gavn8r]

Thank you, @Nabeel! I’ll remember that from now on.

[friech]

We are delighted to assist you with this.

Cheers!