Menu Dropdown & Footer not working

[michaelxxx]

Hi,

1. DROPDOWN
   Since the last update to X 9.0.8 my Dropdown Menue is not working correctly. I can´t open it.
   I does work in Firefox, but when I open a private Tab in Firefox it doesn´t work.
   Also I checked it on Chrome - and it also doesn´t work. There is no Dropdown there.

2. FOOTER
   Additionally the Footer is not displayed correctly. Screenshot 01 is the correct styling, Screenshot 02 is how it looks in Chrome. I already cleard my browser cache.

3. UPDATES?
   I have X 9.0.8 and Cornerstone 6.0.8
   I don´t get any information that there is an update for X to 9.1.0 and Cornerstone to 6.1.0
   When I check X > Validation > Automatic Updates and click on “Checked Every 12 Hours” I get the info “Nothing to report.”. Why I don´t get the newest upadte?

[ruenel]

Hello @michaelxxx,

Thanks for writing in!

After doing the updates, always remember to clear all caches (if you are using WP Rocket, WP SuperCache or W3 Total Cache) when updating so that the code from the latest release is always in use. This will help you to avoid any potential errors.

And please clear your browser cache too. You may use private browsing mode in testing your site to make sure that you are viewing the latest codes from the updates and not the cached version in your browser.

On your site, it seems that you are using the WP Rocket plugin. Always remember to clear all caches since you are using WP Rocket so that the code from the latest release is always in use. This will help you to avoid any potential errors. And please clear your browser cache too. You may use private browsing mode in testing your site to make sure that you are viewing the latest codes from the updates and not the cached version in your browser.

These links might help:

• https://docs.wp-rocket.me/article/133-manually-clear-wp-rocket-cache
• https://docs.wp-rocket.me/article/53-clear-wp-rocket-cache

The latest stable release is 9.08 and 6.08. Versions 9.1 and 6.1 are still in beta and our developers and beta testers are still doing extensive compatibility testing.

Best Regards.

[michaelxxx]

Hi,

I have delted the cache from WP Rocket and also my Browser Cache - but I still have the problem.

How does the Footer looks when you open the site?
And can you see the dropdown in the menu?

[friech]

Hi @michaelxxx,

I’ve just check your site, I can see both (Dropdown and Footer issue you describe), however, if I add ?nocache=1 on the URL the issues are fix.

Dropdown

Footer

This is a strong sign that a caching feature/plugin is involved on this issue, please Purge All your caching features (plugin, server-side, CDN, and browser’s cache) and deactivate it for a while.

Thanks,