Menu Drop down Non-functional in IE11/Old Edge

[ehsd]

Hello,

I had opened a ticket for this last year. At the time there was a promised fix in a future release. I updated from th previous 3.x version of Pro to the current 4.0.11 and still the dropdown menus are non-functional in IE/Old Edge. Chrome/Firefox are working correctly.

Pro 4.0.11 site was a clone of the production site saved to a new sub-domain, so no browser or server caches.

[nabeel]

Hi @ehsd,

Thank you for reaching out to us. I tested the Navigation element dropdowns in IE11 and I was able to replicate the issue in the current version. I checked our issue tracker and it’s fixed and will be available in the next release.

If you need to fix this urgently then you can temporarily fix the issue by adding the following code in the Theme Options > CSS:

@media screen and (-ms-high-contrast: active), screen and (-ms-high-contrast: none) { 
    .menu-item-has-children:hover > .sub-menu {
        opacity: 1;
        visibility: visible;
        transform: none;
        top: 100%;
        left: 0px;
        overflow: visible;
        pointer-events: all;
    }
    .menu-item-has-children > .sub-menu {
        top: 100%;
        left: 0px;
        overflow: visible;
    }


    .sub-menu > .menu-item-has-children:hover > .sub-menu {
        opacity: 1;
        visibility: visible;
        transform: none;
        top: 0%;
        left: 100%;
        overflow: visible;
        pointer-events: all;
    }
    .sub-menu > .menu-item-has-children > .sub-menu {
        top: 0%;
        left: 100%;
        overflow: visible;
    }
}

Please note that it’s only a work around which may or may not work correctly, you must remove the code once the issue is fixed.

Hope this helps!

[ehsd]

Thanks, that works for IE. Edge is still a bag of hurt I haven’t checked the analytics lately to see how many visitors we get using non-chrome Edge, but I think its minimal.

[prakash_s]

Hello @nabeel,

Glad that we were able to help you. Please feel free to reach us if you have any query regarding theme and theme options.

Have a great day!
Thanks