Menu disappearing on smaller screens

Support
#1

Hi my menu disappears for some reasons on smaller devices. Can you help me out? The site is here:
http://cdeart.com/globeacon

Thanks!
David.

#2

Hello David,

As we do not have access to your WordPress Dashboard we can not make sure what should be the cause of the issue. Please kindly get back to us with the User/Pass of your website to follow up the case. Meanwhile kindly follow the steps below to troubleshoot some common cases and get back to us with the result:

  • Make sure that you use the latest version of the theme and the Cornerstone, if not kindly update them
  • Purge all caches if you have a cache plugin
  • Check for possible 3rd party plugin conflict by deactivating all plugins except Cornerstone. If the problem is fixed then kindly activate them one by one to find the plugin responsible for the problem.

Thank you.

#3

Hi just tried all the steps suggested and didn’t help. Where can I give you the user/pass details privately?

#4

Hi,

Please see the attached image

Use that icon to add secure note.

Thanks,

#5

Done thanks!

#6

Hi There,

Your button is actually white in a white background and that is why you cannot see it.

Please add the following code to Theme Options CSS

.x-btn-navbar.collapsed, .x-btn-navbar:hover {
      color: black;
}

.x-btn-navbar, .x-btn-navbar.collapsed:hover {
color: #02aed4;
}

Hope it helps!

1 Like
#7

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