HI,
Yesterday I bought X, installed it, everything was working fine, Menu on the left sidebar and content on the right side, piece a cake !
Logged in to continue work today, and I noticed that the menu from my website has disappeared.
Ive tried everything, deleting, activating, reinstalling and even used the codes that are around this forum, nothing happened.
But when I deactivate the X theme, the menu appears.
Thanks.
Hi,
Thanks for writing in! To assist you with this issue, we’ll first need you to provide us with your URL. This is to ensure that we can provide you with a tailored answer to your situation. Once you have provided us with your URL, we will be happy to assist you with everything.
Thank you.
Hi There,
Your website is under construction mode.
Would you mind providing us with your admin account so we can take a closer look?
Thanks.
Hi,
Sent it into a secure note
Thanks,
Hi There,
The username or password is incorrect.
Could you please double check?
Thanks.
Hi,
Sorry about that, sent the credentials in a secured note.
Thanks again !
Hello There,
I can confirm that this is happening in your homepage. In other pages, the fixed left navbar with the menu in it is displaying. I have checked the settings in X > Launch > Options > Header > Navbar Position and it is set to “Fixed Left”. In your homepage it is not other wise. The home page is using Fixed Top. No matter I do changed any of the settings and yet it does not reflect to the homepage. It is as if a cache version of the page is displayed. Please double check your GoDaddy hosting and make sure that the cache is flushed or maybe you have varnish feature which might be causing this issue.
Please let us know how it goes.
Dears,
I managed to return the menu back, but its only appearing on the front page, not all pages.
Regards
Hi There,
Upon checking your menu appears on all pages, please clean your browser cache and test it again.
Thank you