Menu bar problems and inability to open cornerstone on any pages since updates

Support
#1

Hi there

Since a recent update my menu bar is not working properly. It is not formatted correctly. Headings cannot be selected and no changes can be made i.e i cannot open any pages with cornerstone to make changes.
My site is exeteracupuncture.co.uk
I am using XVersion: 10.1.10
Wordpress 6.2 and all my plugins are up to date

Also all my formatting saved within my child theme has disappeared??

(PS just to clarify theme x and cornerstone where updated before wordpress) Have to other sites that I am reluctant to update to wordpress 6.2 in case this problem occurs on them also?)

thanks

John

#2

Is all ok? I seemed to have been overlooked in queue?

#3

I have a similar problem with random menu links no longer working. Interested to see what the recommendation is.

#4

An update on my problem:

I restored site to 29/april. Site is now running on 6.1.1

the problem arise when I updated x version 10.1.10 followed by update of cornerstone. Have therefore not bothered updating wordpress to latest again as now that doesn’t work either

Really desperate for advice please

#5

I’m noticing a JavaScript issue and it looks like the siteground optimizer might be doing something to our scripts. If there is a cache for that optimizer does the issue get fixed when clear it? Maybe rerun the optimizer? Is the issue fixed when the optimizer is off?

#6

Hi there

thankyou it appears to be related to this. It works when deactivated but problem persists when activated even after clearing cache??

#7

Hello @johnwynparry,

I have checked your site and I found out that you are using CloudFlare.

After doing any updates, always make sure to clear your caches and you need to log in to your Cloudflare account to purge your site cache as well.

Best Regards.

#8

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