Hello - I just updated to the latest version of X and Cornerstone on the current WP version (6.4.1). After the update, the main and dropdown menu is displaying odd character artifacts, as highlighted in this picture:
This displays on all devices and browsers. However, it only shows the artifacts as a horizontal menu. When it drops into a mobile menu, the artifacts do not appear.
Any help is appreciated.
Hi Tyler,
Thanks for reaching out.
I have checked the website listed in your Themeco Account and found some additional selector has been added to the menu. I have checked the same in my local environment but didn’t find the same. It might be due to the improper update of Cornerstone. I would suggest you update it by following the below steps.
If that does not help, there might be some different reasons behind your issue. I would like to suggest troubleshooting the following common issue to help us recognize the reason.
1.Theme Related Issue
2.Plugin Conflict
3.Theme Update related issue
4.Child Theme Related issue
5.CSS/JS Customization
6.Disabling Cache
7.Disabling CDN
If you discover that an issue is coming from a custom code or 3rd party plugin, kindly consult with a developer or contact the plugin author. Please note that we do not provide support for custom codes and 3rd party plugins.
If none of the above helps, please provide login credentials for your site in a secure note to examine it further, including:
– WordPress Site URL & Login URL
– WordPress Admin username/password
To create a secure note, click the key icon underneath any of your posts.
Thanks
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