Hello Themeco.
We are using a plugin called Youzer. It basically goes over top of Buddypress. In the profiles, the post section only shows on half the page.
The other tabs are full sized.
https://www.istandardproducers.com/members/cizzurp/wall/
I checked with the developer. We tested for plugin conflicts. Even with every plugin disabled the issue still happens. Can you guys take a look for me and see what the issue might be with Pro?
I attached my login credentials in a secure note. Thanks.
Hi There,
Thank you for writing in! Please check the content of that posts/page for any unclosed HTML tag.
And are that pages is using a different header and footer? If so, please check the header and/or footer of that problematic page for any unclosed HTML tag as well.
Let us know how it goes,
Cheers!
I am not sure how to check for unclosed tags however I did copy the source code here https://www.aliciaramirez.com/closing-tags-checker/
and it said some were open. I have no clue how to individually edit the page.
The header and footer is constant.
Hello There,
It seems that Youzer plugin is generating an extra </div> which causes the issue. Do you have a staging site were we can do further investigation of the issue? I am guessing that Youzer is not compatible with X theme as it inserts it’s own template which results to a broken layout when used in the theme.
I would recommend that you create a staging site. This is very useful because you can test drive any X updates in the staging area, do the customizations and troubleshooting without disrupting your live site. Once everything is perfect, you can easily and flawlessly proceed the update in the live site. To know how to create a staging area, please check out these articles:
Please let us know how it goes.
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