MEC Locations

Support
#1

My location on /MEC don’t seem to be working correctly. It is saying there are events in Africa but if you look at the locations that is not right.

#2

Hello @donwattz1459,

Thanks for asking. :slight_smile:

I suggest you to relook the coordinates that’s been entered as most of the time incorrect lattitude and longitude address can display wrong location. You can refer following article for more information. https://support.google.com/maps/answer/18539?co=GENIE.Platform%3DDesktop&hl=en

Thanks.

#3

When I re input the lat and long sometimes they go back to what it was before though.

#4

Hey @donwattz1459,

I tried to replicate this in my test site but the location is accurate and that also applies every time I change location.

There might be something in your site that is causing this. What have you already tried to check the cause of the issue? Are all caches cleared and no third party plugin is conflicting? Are there custom code that might interfere with the map feature?

It would also be best you could copy your site to a staging server so we could troubleshoot without risk.

Thanks.

#5

This topic was automatically closed 10 days after the last reply. New replies are no longer allowed.