Can’t figure this out for the life of me… the links to individual event page isn’t working on the home page. Is there an MEC option I’m overlooking or is there some conflict?
Hi @nathandutoit,
Thanks for reaching out.
There might be some different reason behind it, I would like to suggest troubleshoot the following common issue to help us to recognize the reason.
1.Theme Related Issue
2.Plugin Conflict
3.Theme Update related issue
4.CSS/JS Customization
5.Disabling Cache
If you discover that an issue is coming from a custom code or 3rd party plugin, kindly consult with a developer or contact the plugin author. Please note that we do not provide support for custom codes and 3rd party plugins.
If none of the above helps and you are still getting the issue, please copy your live site to a staging server so we could troubleshoot freely without breaking your live site.
And give us access in the secure note including:
– WordPress Site URL & Login URL
– WordPress Admin username/password
To create a secure note, click the key icon underneath any of your posts.
Thanks
@tristup I’ve already troubleshooted and provided a secure note to my staging site in the original post. The MEC plugin is packaged in with Pro so I thought I could get some assistance with this.
I just started working on the site and the only other plugin I’ve installed is Slider Revolution.
Please take a look again when you get a chance.
Thanks,
Nathan
Hey Nathan,
It seems that on the homepage, there is no link. When I insert the same MEC shortcode in a sample page, the link is working.
See the secure note.
Something must be causing this issue. Can we temporarily deactivate some of the plugins?
Regards.
Yes, you can. Thanks!
Hello @nathandutoit,
I have taken some time to investigate your issue. It is weird because when using a raw content or content area element, it does not display the event links which only happens on your homepage. I have added a few test pages and these elements display those links. As it turns out, you have selected <a> as your column tag.
I went ahead and changed it to <div> and now the links are already working.
Kindly check your site now.
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