Hi there,
I have a site that seems to be having an issue with MEC calendar plugin. The shortcodes are not working at all. I have made a new page (https://westsidelife.org/new-events/) and have the list shortcode in as a raw element: https://prnt.sc/u996a4 - nothing pulls onto the page after it is saved -https://westsidelife.org/new-events/
Any help is appreciated.
Hi @tkcostello,
The given screenshot does not help us to recognize the issue you are having. We need to examine your site to get the cause of the issue.
Hope you will not mind sharing your website credentials.
Please provide the details of your site in a secure note, including:
– WordPress Site URL & Admin URL
– WordPress Admin username / password
To create a secure note, click the key icon underneath any of your posts.
Thanks
Hello @tkcostello
I tried to access your website dashboard but unfortunately, the given credentials are not working. Please recheck and send us correct login credentials again.
Thanks
I updated the secure note, can you retry. Sorry about that - not sure what happened.
Hi @tkcostello,
There’s an error while accessing the plugin page in your website. I strongly advise that you copy your website into staging area so that we can investigate more about your issue and then give us all the details of your staging area.
Hope that helps and let us know how it goes.
Thank you.
Can you try again using the same credentials? I made the user a super admin so then you should be able to see the plugins.
Hey @tkcostello,
I have logged in and I created a test page. It is also showing the same error which is an Error 502. Kind check out the following guide which may help you resolve this error:
Kindly let us know how it goes. Regards.
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