MEC calendar plugin not sending confirmation emails

Support
#1

It doesn’t appear that the plugin is sending any confirmation out when an event is booked. Can you assist?

#2

Hello John,

Thanks for writing in!

Please make sure that you have enabled the “Send confirmation email in auto confirmation mode” in "M.E. Calendar > Settings > Booking"

Screen Shot 2020-11-20 at 12.56.00 PM
Screen Shot 2020-11-20 at 12.56.00 PM1044×428 32.9 KB

And in your Notifications, “M.E. Calendar > Settings > Notifications > Booking”, it is enabled too. For more details about the Notifications, kindly check out this documentation:

Best Regards.

#3

It seems that I do have those settings ticked.

I added SMTP plugin as well.

#4

Could it be because im on staging?

#5

Hi John,

Even if you are in the staging area, this should be working. I suggest that you will do TESTING FOR PLUGIN CONFLICT to check if there’s a plugin conflicting with your confirmation emails.

Hope that helps.

Thank you.

#6

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