I have a situation where some booking payments didn’t go through. It’s fixed, but I need people to re-register for an event so that we can collect payment. When they try to re-register, it just gives them the same transaction ID and it still does not charge them for the event.
I would rather not delete the Original booking as I want to have the record of who is registered and needs to pay yet.
Hello Steve,
Thanks for writing in!
Can you please confirm that you have updated to the latest versions?
Our latest versions are:
- X theme 7.1.2
- Cornerstone 4.1.2
- Modern Events Calendar 4.9.0
This latest release contains fixes for several issues so be sure to check out the changelog (http://theme.co/changelog/).
After doing the updates, always remember to clear all caches (if you are using WP Rocket, WP SuperCache or W3 Total Cache) when updating so that the code from the latest release is always in use. This will help you to avoid any potential errors.
Please let us know how it goes.
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