What do I need to do to change a PRO back to X?
Thank you!
Hey @gljudson,
Thanks for writing in! You will have to do the following to revert from Pro to the X theme.
1.) Go to your Themeforest account and download the latest X theme.
2.) Unzip the x_package.zip file and take note of where you unzip it.
3.) Log in to your WordPress and go to Appearance > Themes > Upload.
4.) Add a new theme and upload the X theme’s “x.zip” file
5.) You will have to activate it to use the X theme, but if you are using the Pro child theme, go to #6
6.) If you are using the Pro child theme, go to Appearance > File Editor and edit the “style.css” file.
7.) Find the Template: pro line and replace it with Template: x
/*
Theme Name: Pro – Child Theme
Theme URI: https://theme.co/pro/
Author: Themeco
Author URI: https://theme.co/
Description: Make all of your modifications to Pro in this child theme.
Version: 1.0.0
Template: pro
*/
Encountering any troubles? You can provie us with your WP details so we can check.
Kindly let us know how it goes.
1 Like
Quick follow-up question: I’m referring to a Pro license that I’m not actually using anywhere at this time.
Can I just (a) upload X to the site, and then (b) apply the Pro license key to the X installation? Will that work?
Sorry, I should’ve been more clear!
Okay, things have progressed, but now I have a cornerstone problem.
I ended up installing X manually through Cpanel (ftp’d the files) because I was getting errors trying to install it the normal way. The license validated, all is good, yay.
BUT now I keep getting error messages when I try to install Cornerstone. First it was “valid url was not provided.” Now it’s something about an invalid package. Please help!
???
Thanks!
Hi @gljudson,
The X and Pro are two differnet products and if you have used license for Pro is X, that will not work. I have tried to investigate it through the WordPress admin dashboard, but, unfortunately, the given credentials do not work. Can you please check and share it again?
Thanks
The license itself seems to be okay - the theme validated fine, and I’m able to go in and edit things.
The problem is the Cornerstone install. I’ll doublecheck the credentials and resend.
Hi @gljudson,
It seems that mod_security is enabled in your site, and some restrictions have been applied to access the URL outside your website, which causes the issue you are having.
Also, ask your web host to enable allow_url_fopen; the following settings value must be On in order for your server to receive data from our server.
allow_url_fopen=On
allow_url_include=On
If that does not help, please copy your live site to a staging server so we can troubleshoot freely without breaking your live site.
And give us access to the secure note, including:
– WordPress Site URL & Login URL
– WordPress Admin username/password
– FTP or CPanel credentials to access the files.
To create a secure note, click the key icon underneath any of your posts.
Thanks
I sent your suggestions to the website host, and he says there’s nothing different on this site than on my other two sites that run X just fine. Meanwhile, he’s on freaking vacation, which, good for him, but not so good for me!
Feel free to use the credentials I sent to explore further. The site isn’t live yet - it’s only just being created - so if you break it, you’re not breaking anything that can’t just be torn down and started over from scratch.
In fact, if you want to try deleting the X theme and re-installing it, go for it. I increased the maximum upload size to 35 (it was 24) which I think should be big enough to upload the X zip file, but it kept failing.
ARGH. And thank you.
Hey @gljudson,
I installed a PHP Info plugin to check if what my colleague suggested was implemented and it’s not. I understand your web host said there’s no difference between the sites that are working but please double check if that is really the case. Or, have the web host enable the settings like my colleague suggested.
allow_url_fopen=On
allow_url_include=On
Thank you.
I did go into the multiPHP INI Editor on Cpanel, and it looks there like fopen IS ON, so I’m unclear why you’re showing it as Off. Wierd.
There is no include parameter. I just edited the file (yikes!).
And I went in to look at the PHP Info plugin results, and they still show both as OFF. I don’t understand, because here’s what’s in the PHP.ini file:
allow_url_fopen = On
allow_url_include = On
I feel like the ini file on cpanel isn’t the one being accessed by the site, but when I download it from public_html, it’s got fopen and include turned on.
Any clues?
Sigh. I really like this host, but this is getting a bit ridiculous. Thank you for your help!