Max Subscription Unable to Renew

boomfly · February 15, 2024, 1:44pm

Hi, my Max subscription just tried to renew but the payment method had expired. I’ve now added a new payment method but I am unable to push through the renewal as it says the subscription has been cancelled.

ruenel · February 15, 2024, 5:13am

Hey @boomfly,

We will forward your concerned to our Accounts Manager.

Please bear with us. Thanks.

kyle · February 15, 2024, 1:23pm

Hi Chris! Just sent you a message to your email on file.

boomfly · February 15, 2024, 1:41pm

Awesome! Thanks @kyle

system · February 25, 2024, 1:50pm

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