Max does not display

In the preferences panel the enable max box is checked, but Max does not display.

Hi Joe,

Please check out my reply here:

Best Regards.

I have two sites, a multi-license site and a single license site. I entered a topic on this issue earlier.
I also have a subscription to MAX. It does not show up on either site. Documents have been created on both sites. Screenshots are attached. Thanks!

Hello Joe,

Kindly provide us with your WP access so we can investigate your issue further. You can create a secure note in your next reply with the following info:
– Link to your site
– WP login URL
– WP username
– WP password
– WP Administrator Role
– Confirmation that we can access and make changes to your site

To know how to create a secure note, please check this out: How The Forum Works

image

Best Regards.

This topic was automatically closed 10 days after the last reply. New replies are no longer allowed.