Master Popups advice

[King]

Hi,

I am using master popups on my site which work fine on the site itself but i have come across an issue where as you can create the pop up fine and use the editor to drag around elements and save as you are going along without issue. Then at some point when you start to modify the contact/mail settings the visual editor no longer works. Now i know that this is not your issue but wondered if from your point of view that you think its a problem with their plugin as its all created in the Wordpress interface and not PRO theme. I disabled all other plugins and still get the same thing. I will email them know but wanted to get your advice.

PS - except for this issue, the plugin is great, maybe one to approach to include in your theme in the future. Its much better than the ConvertPlus Popup plugin

thanks as always guys.

[basanta]

HI There,

Thanks for writing in!
Let us know what the plugin developer says about the issue. and thanks for your suggestion.
We will surly look on to it.

Thanks again!

[King]

After hours of going through this step by step i have found the issue with their plugin!! Quite pleased with myself haha. On the preloader animation for the popup, you can select two colours that it morphs between and the format is in rgba(100, 100, 100, 1). When i pasted in my code of RGB(68,54,136) and then save, the whole editor fails. I have gone back to my popup where the editor was broken and added the alpha part back again and the editor works again and i can re-edit my popup!! Hope this is helpful to someone else. I have let them know.

[ruenel]

Hello @King,

It’s good to know that you have figured out a way that resolves your issue.
What you have shared is really informative for the other users and it is highly appreciated.

Regards.

[King]

Thanks @RueNel. They have acknowledged the issue and it lies with the fact that the rgb cannot be in capitals and will be pushing out a fix in the next update.

[Prasant]

Glad to hear that.